Why Work With Us?

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Here's what our satisfied customers are saying about us:

“We were extremely pleased with every aspect of our dealing with Barrett/Sothebys. From the knowledge and professionalism of our broker, Pam Woodard, to the high end marketing and the attention paid to every detail of the sale process. This was a seamless and successful transaction.”
The MacAlpines - Concord

"Pam was an extraordinary, invaluable resource from beginning to end of our house sale process. She advised us brilliantly on things large and small, and she always had time for us. We could rely on her to predict the next step with accuracy and follow through with what we needed to sell our house. I would recommend Pam to anyone who desires confident, knowledgeable leadership, savvy negotiating skills and loyal service. She is a master at managing all the many details of the process and I know the selling of our house could have been a lot more difficult than it was. Thanks to Pam, we sailed through... Working with Pam was like riding in a Rolls Royce: smooth ride, no bumps, glossy, elegant presence, all our needs considered and managed in advance. She is absolutely top-notch!"
HC - Concord

“Pam persevered to find the perfect property. Then, she made sure the deal closed...I would not have a house without her!”

“Pam KNOWS Concord. She was, and still is, a valuable local resource - we trust her judgment. She is extremely professional, thoughtful, and experienced. In such a tight market, I highly doubt we would have been able to close on a house without her. She got it done. We would recommend her to anyone looking to buy or sell a home.”
SM - Concord 

“We are very appreciative of the clear, businesslike guidance you have given us, which allowed us to proceed with confidence” “Pam Woodard is exceptional – all parties in our sale and purchase felt the same way”

“Pam really shone in the negotiation process...Pam took control and made it work. She has a talent for staying calm and focused”

Pam was great! Easy to work with – very professional. We really enjoyed her and she made the process smooth”

“Pam Woodard was fabulous to work with. Very professional - knowledgeable with great style. I would use Pam again and would refer her to anyone looking for a Realtor”

“Pam Woodard was always available, highly knowledgeable, competent and effective” 

“Julie Winton was successful in moving my Mom slowly from the idea of downsizing, all the way through to the final transfer of keys. Throughout the months that we worked together, she was unfailingly patient and kind—not only with my mother, but with our entire family. She helped us all get through this difficult process with the exact right mix of humor and common sense, and I know that we are all grateful. Her professionalism, kindness and patience were extraordinary, and I want to be sure that she knows how great it has been to work with her."
Gail L.

"From the initial listing of our house right through to the final sale, Julie was extremely helpful and supportive.  She made the process easy by suggesting the necessary improvements to help the sale go smoothly and we were able to make informed decisions with her guidance. One of the most significant benefits of working with Julie is her contacts. Whether it was refinishing wood floors, painting, cleaning or hauling away household items, she had a contact for every type of work that needed to be done. In every case, their prices were more than reasonable and we were extremely happy with the results. By working with Julie we feel we got the best possible price for our home.  We would definitely work with her again and recommend her to others."
J.A. and K.A.

"We met Sheena Santos at an open house for what turned out to be our home. We had been searching for months and months with many realtor disappointments along the way. Sheena became our buyers’ agent through our offer, negotiations and purchase process and we were very happy with her work. She was organized and professional and was very accessible when we had questions or concerns. Sheena is a wealth of information on Bedford and the surrounding towns since she has lived here her whole life. Since moving in our home, Sheena has continued to stay in touch with us and has put us in touch with trusted professionals that we have needed for repairs and upgrades. We would happily recommend her services to others looking to move to the area."
Shah Family

"When trying to decide who could help us in our search for the perfect home, Sheena Santos was the first person to come to mind. Her reputation, knowledge, and understanding of the Bedford area allowed her to meet our needs seamlessly. She worked vigorously for over a year and a half to make sure that we purchased what would be the perfect fit for our families' needs. Sheena kept constant communication in order to keep us up to date with the latest Bedford trends in the housing market, and remained flexible as we toured and discussed every possibility. It is because of Sheena's constant professionalism, perseverance, and dedication to her clients that we finally now live in our dream home! We couldn't thank her enough!"
Jess & Vin

"We are pleased to write on behalf of Sheena Santos. We have known Sheena both personally and professionally for the past several years and cannot tell you how much we appreciated the time and effort she spent with us during the sale of our home last year. Sheena really gave it the personal touch and was always available by phone or in person to answer our questions. She consistently kept us informed on every step during the selling process and the personal attention and direction she gave us helped keep us focused and positive. Sheena was a pleasure to work with and we would not hesitate from recommending her services to other potential clients."
Barry and Sally

“Sheena is always on top of the newest homes on the market, finding ones that met our needs but also brought visions to other homes that we may not have looked at on our own. Given the high demand in Bedford and the other surrounding towns we were interested in, having someone always on the lookout was key. Frequent communications with us made us feel like we were important and always on her mind. She was quick, responsive and efficient because she didn’t want us to miss an opportunity! When we finally found The One, Sheena went full force ahead. Being first time homebuyers, she was side by side with us through the negotiations, home inspections, securing the mortgage and the closing. If we were not informed on something, she was, or found someone who was, in her extensive network of resources.”
Amy and Dan

"My wife and I wish to express our sincere appreciation and thanks to Emily Medwar and Sheena Santos and the team of professionals for all their efforts in the recent sale of our home in Bedford. My wife and I decided that it was time to move out west after 20 plus years of living in our old and in need of repair home in Bedford. We anticipated extreme difficulty in selling this house. The exact opposite happened and we owe the quick sale of our home to the hard work and professionalism of Emily and Sheena. They brought in a team of cleaners and organizers and in record time we got the house cleaned up and ready for an open house. I couldn't believe the photos in the listing packet! I was going to buy it, again. In fact, it sold within hours of going on the market and for the asking price. I strongly recommend that your first call when selling or purchasing a home be to Emily Medwar and Sheena Santos. It will be the only call you have to make."
Bob & Donna R.

"My wife and I wish to express our sincere appreciation and thanks to Emily Medwar and Sheena Santos and the team of professionals for all their efforts in the recent sale of our home in Bedford. My wife and I decided that it was time to move out west after 20 plus years of living in our old and in need of repair home in Bedford. We anticipated extreme difficulty in selling this house. The exact opposite happened and we owe the quick sale of our home to the hard work and professionalism of Emily and Sheena. They brought in a team of cleaners and organizers and in record time we got the house cleaned up and ready for an open house. I couldn't believe the photos in the listing packet! I was going to buy it, again. In fact, it sold within hours of going on the market and for the asking price. I strongly recommend that your first call when selling or purchasing a home be to Emily Medwar and Sheena Santos. It will be the only call you have to make."
Bob & Donna R.

"I highly recommend Jennifer Kelley as a Realtor. She has a great deal of patience and motivation. These qualities are what got her to find the perfect fit for me. Jennifer also is extremely reliable and replied to all my questions immediately. I can't thank her enough for helping me find what I was looking for."
Elena P.

"Jennifer Kelley helped us out a great deal when buying our house. At the start of the process, she was able to get us into six different houses, some on short notice. When we had questions, Jennifer was always available and got answers quickly. Her professionalism and friendly demeanor made everything easy. Jennifer helped us through every step and we are so happy in our new home!"
Julie B.

“I can't recommend Jen enough! My family and I recently re-located to Massachusetts from New York and were thrilled to find Jen to work with us through the buying process. She was patient, knowledgeable about area amenities and school systems and an overall pleasure to work with. Jen did a wonderful job of listening to our wants and needs and finding homes for us to view within our budget and location constraints. Jen pays attention to detail and is not happy unless you are happy - which served us well during negotiations. We are extremely pleased with our new home and have Jen to thank!”
Katie and Brian M.

"Jennifer did an exceptional job working with my husband and me during the daunting process of buying our first home. We are young clients and had limited means to work with, but I felt that Jennifer worked just as hard and gave us just as much attention as she would for her higher end clients. Her knowledge and research of the real estate markets in our targeted areas really helped us to narrow down our search and find the right home at the right price for us.”
Michelle L.

"If my anxiety was getting the best of me, Ellen Hunter was right there to talk me through the steps [of the selling process] again and answer any question that arose. Her experience with pricing and negotiating was reassuring. She kept the discomfort of this process to a minimum with maximum results. I would highly recommend her to anyone needing to buy or sell a property in any community she serves."
Chris F. 

"Ellen was patient, creative, and always available. She is very well informed about the condo association and the qualities of each unit. She offered excellent advice on pricing, and went on to "stage" the unit very attractively. Coordination between Ellen and her associate with my attorney was professional and smooth. I am thoroughly pleased with the outcome of my sale and with the experience of working with Ellen."
Maryanne K.

"We would fully recommend Ellen Hunter if you are looking to buy a home. We had a great experience with Ellen – throughout the process, she was fully attentive to our needs and concerns, and was a great listener. She knew the Lexington market extremely well, and several times alerted us to potential homes before they were listed. She is clearly dedicated to her work, and was always responsive when we called or emailed. Equally important was Ellen’s patience. We were searching for a home in a challenging market, and Ellen not only helped us through many offer processes, but also was an optimistic and encouraging presence even when we were feeling down! We were first-time homebuyers, so having a reliable, knowledgeable, and attentive agent was particularly important to us. She did a great job in helping us find a beautiful home, and we couldn’t be happier with the outcome."
Sara & Ryan B.

"Ellen effectively managed the entire offer process, in terms of contacting the seller's agent to learn about their interests so our offer could be as reasonable as possible (for both parties). She helped to manage our enthusiasm and our expectations -- taking a close look at the property and making a reasonable offer (neither too high or too low). When the seller was considering our offer and one other she carefully and successfully guided us through the negotiation process, again -- so we would get the property we wanted without overlooking possible defects and without increasing our offer more than necessary.

Ellen then took the lead in the maze of documents and details that accompany a real estate transaction nowadays -- inspections, insurance, certifications, etc. -- all the way up to and during the close, which also had some unexpected developments that you helped to manage. We had not purchased a home for decades and having an experienced agent as our guide was indispensable.

Needless to say, we are thrilled with our new place and appreciate you knowledge and wisdom in navigating this market. We would be most comfortable recommending you to others who are seeking a new home in Lexington. The community is everything we hoped for -- and more."
Ed & Michele A.

"Sheila Horne's meticulous expertise, diligent efforts and industrious negotiation skills, miraculously delivered successful results, contrary to odds working against me. Throughout the process, Sheila had a vest knowledge and watchful inspectors eye, pointing out areas of concerns with each home we viewed. She was well versed and advised me appropriately when home improvements would be necessary. And in the end, she won the warfare of multiple offers and got me my forever home!"
Jamie G.

"I have now worked with Audrey Cicchetti to buy two homes and sell a third. As both a buyer’s agent and a seller’s agent,  Audrey was a pleasure to work with. She brings with her a wealth of knowledge of the real estate market and combines that with her unique personal touch, to make buying and selling homes a pleasure. If you are buying a home, she has a gift for finding you the exact home that you will be happy in for years to come. If you are selling a home, she is able to show it to prospective buyers in a way that immediately makes them feel comfortable and allows them to see it as their home. Throughout the entire process,  Audrey was attentive to every detail, which made buying and selling a rewarding experience."
P.J.

"Being first time home buyers in the U.S., my husband and I had a lot of questions on everything. Brenda Catanzano was always there to assure us that everything was manageable and to answer all of our questions. She never pushed us towards anything that we didn't want and always listened to our needs and concerns. We always felt that we were her priority and she always had time for us. She was there every step of the way. Brenda was everything that we needed in our Realtor®. She is the consummate professional, deeply knowledgeable, honest, kind, patient, helpful, and determined. I highly recommend Brenda to anyone who is looking for a great, hard-working, personable Realtor®. She is the best!"
David L.

"When we decided to sell our home it was an unplanned for decision, and we weren't ready. We were so lucky to have Brenda Catanzano to help us through the myriad details of getting it on the market. And then when the house sold in four days with a quick close, she again calmly and competently supported us through all those unexpected issues that arise. She's a pleasure to work with!"
Barbara and Don D.

"We know Brenda both as our realtor and relocation agent. As our relocation agent, Brenda took us by the hand and made us feel at ease with our location from London to the U.S. Prior to our arrival Brenda had put together a list of gorgeous houses, made arrangements to see them, made sure we wouldn't get tired out before we had even started, and went above and beyond to make sure the deal was sealed before we returned home to pack up and leave for the states. She has been so helpful in every manner, whether it be recommending shops for furniture purchase, school supplies, converting European drivers' licenses, or obtaining a SSN. You name it! It is obvious that Brenda knows the towns around Boston inside out and the housing market. She is on our case and is determined to make banks etc. accommodate our wishes. She keeps us in the loop all though the process is long, and makes sure we are looked after. Brenda is definitely part of the reason we instantly felt at home in the USA."
Maria 

"Brenda was a pleasure to work with. As our realtor and relocation consultant handling our transition to the USA, Brenda worked closely with us to ensure we had all the appointments and information we needed for a smooth relocation, and most importantly Brenda was instrumental in helping us to secure the purchase of our much-desired property!"
J.C.

"Brenda did a superb job of selling our home, from start to finish.  We were relocating ourselves, and had a window in which we needed to sell.  With her relocation clients and expertise, she was able to generate multiple showings and the eventual sale of our house at the price we wanted.  She was extremely responsive to calls and texts, and willing to go above and beyond to ensure our sale went smoothly.  Her warm and friendly manner and knowledge of our town and the market were vital, and we couldn’t have sold our home without her." 
L.R.

"Ms. Hawkinson was able to sequence the [selling] process, provide the needed resources to schedule the open house for October 15-16, acceptance of an offer on October 18 and the Closing for December 2nd.  It may seem a routine procedure, but it was very traumatic for me and the trust and confidence I had in Ms. Hawkinson enabled me to make this difficult move relatively quickly.

Ms. Hawkinson is skilled, highly professional, honest, and trustworthy.  She is respectful of both her clients and everyone involved in a Real Estate transaction.  I am proud to write this testimonial of my experience with Ms. Hawkinson."
Christine K. 

 

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