Why Work With Us?
Here's what our satisfied customers are saying about us:
"Victor was such a pleasure to work with! Knowledgeable, patient and very responsive to emails and calls. Will definitely recommend to anyone looking for commercial real estate!"
"I highly recommend Victor Normand as a real estate broker and trusted adviser for all matters real estate. My company, Health Partners New England, retained Victor as a buyer broker on the advice of a trusted colleague as THE resource to help us identify and secure the right commercial property for a new 104 bed behavioral health care facility."
"Victor went well beyond that role: he helped identify the property, walked us through all aspects of the acquisition and permitting process at Devens. He made key introductions to local and state officials and resources at MassDevelopment and the Devens Enterprise Commission. He is obviously held in the highest regard by the many contacts he secured for us along the way. He is also so personable I am certain we will remain connected beyond this transaction. We are very grateful for Victor’s help and give him our highest recommendation."
Dr. Michael P. Krupa,
CEO and Founder, Health Partners New England
"I have nothing but great things to say about Acton Real Estate. Everyone there is friendly and accommodating. Working with Victor Normand, I had an overwhelmingly positive experience. Vic knew exactly the right questions to ask of both myself and the property manager, and was patient with me as we navigated the lease process. Most importantly, Vic was very responsive, and always had a suggestion or solution at the ready. He expertly made a chaotic process run as smoothly as possible. I would work with him and Acton Real Estate again in a heartbeat."
"Victor Normand served in 2014 and 2015 as the listing broker and consultant for The Meadows at Acton, a twenty-six home project in Acton, MA.
My experience with Victor has been superb. He has many qualities to recommend him: close attention to details, a relaxed and cordial manner in his dealings, a calm demeanor, absolute professionalism, and excellent knowledge about construction and development.
The homes were sold as quickly as we could build them. Victor interacted very competently with the demanding customers for these homes, who were from a high economic background. Presently, all the homes have either been sold or placed under contract.
The homes at the Meadows were offered to buyers with many opportunities to customize. Customizing homes is a challenging undertaking, which requires constant coordination from the time of reservation to closing. The close cooperation between Victor, the buyer agents, and the general contractor allowed continuous progress as the development of this new neighborhood moved forward. Victor never failed to follow up on any of the many details involved in such a process.
I would not hesitate to retain Victor in the future. His knowledge of residential construction and his marketing, and interpersonal skills were critical in the success of this project.
He has my highest recommendation. I have been practicing law and developing real estate for almost forty-five years."
Stephen P. Steinberg, Esq.
"I’ve known Victor Normand for many years. When it was time to put my commercial property in Acton on the market he was naturally on my list of folks to consider. I find Victor to be one of the most straight forward and honest people I’ve ever met in the business world. The trust I’ve developed through knowing him couldn’t’ be competed with by other realtors. Victor and Acton Realty did a wonderful job marketing and showing my property, bringing many qualified potential buyers through. I would highly recommend Victor and his talented staff for any real estate listing you may have. Please feel free to contact me with any direct questions."
"Couldn't be happier with our recent work with Victor and his company. They were able to quickly fill our small commercial spaces in Acton with great tenants. Truly a community minded local brokerage team. Always pleasant and professional to work with."
"Linda VanEmburgh kept me calm throughout the entire process of selling my home. She was reassuring and advised me as to what to do when and help me prepare to put my house on the market. She was excellent at letting me know what to do at each step of the way. I would give her a 5 star rating as a real estate broker."
"Linda was always personal and professional, expertly navigating my needs and budget until we found the best property at the right time. I would highly recommend Linda to anyone buying or selling in the area."
"Linda was amazing to work with! Calm, knowledgeable, and a consistently positive attitude. Linda is very in tune with the market and she was always available when we had questions (no matter how late in the evening!). We could not have asked for a better person to work with. Thank you!!"
"What can we say?! Linda was amazing. She told us what to do, she knew the market, she got our house sold in 3 days! Like I said, what can we say?!?!"
Jennie and Kevin Hollister
"Linda was exceptional when I hired her to sell my house. It started with a walk through to see what maintenance needed to be done to put the house in prime condition. This included painting walls, replacing a bedroom carpet, refinishing a kitchen floor, etc. Then came the staging of the house to provide a prime presentation. She set this up to give a spacious view of the rooms to buyers and added some of her personal items like centerpieces to spiff it up. She priced the house fairly and on the first open house, I got 2 overbids! This provided a stress free result since selling a house can be very tense. I would strongly recommend Linda as an agent."
CFO Agawam Medical Supply
"Working with Linda was a pleasure from start to finish! From the moment we met her through the sale of our house, Linda was extremely professional and very easy to work with. It was very obvious to us that she has had a lot of experience and knew exactly how to price our house. With her help we were able to sell our house for above asking price in record time. Can't ask for anything more than that! The whole process went incredibly smoothly and we would highly recommend Linda to anyone who wants to sell their house."
"Working with Linda was a wonderful experience! She was extremely knowledgeable and well-informed about the real estate market and the whole "business side" of selling our house (who we needed to contact to get things done/papers signed/repairs made, etc.), but she was also very easy to work with and encouraging and accommodating. She was always more than willing to help out, answer questions, be supportive when we reached trouble spots in the home-selling process. She staged our house herself and made our family's very "lived-in" house look appealing to new families. Linda was always happy to go the extra mile to make things happen. Because we were moving across country, we left town before the closing on our Acton house. Linda was wonderful about making sure that the house was empty and clean and ready to welcome the new owners. She spent a whole morning in our empty house waiting for the truck to come pick up the furniture we had left behind to donate to Household Goods. She was fun and upbeat and encouraging and a pleasure to work with every step of the way!!! Thank you, Linda!! You were utterly excellent!!!"
"Linda is one of the best real estate agents I have ever worked with. Recently when selling my condo, she was very helpful and extremely reliable. She went above and beyond to make something that could have been so stressful, to being the easiest smoothest transaction ever! She had two buyers before we even "officially" listed! I would highly recommend her and Acton Real Estate! Very professional and honest. It was a pleasure working with her right from the start, she really walks you through every step! Thank you Linda!!!!"
"It's hard to imagine a better realtor than Linda, especially when you want questions answered clearly, fully, and promptly. This spring she sold a property for us even before the first open house, and saw us through the process from pricing and fix-up advice to closing. There was never a time during that 6 to 8 week period when she didn't answer a call or text immediately or when she let us down in terms of information, advice, guidance, or just plain old common sense and good humor. She knows the market, she knows the delicate dance between buyer and seller, and she knows the law. Hire her!"
"We first reached out to Maryanne when we were selling our first home in 1997 … an all-electric, 3-BR split level! We got 3 market analyses done (as any good consumer should) and picked Maryanne for her enthusiastic, up-beat & confident style who we felt would sell our home the quickest … and that she did! Luckily, the market was great & within 2 days we had two offers. She worked the details behind the scenes, but up-dated us as needed with questions and/or concerns. We had such a great experience that, in 2011, when we were looking to buy back in our old hometown, we called Maryanne. She showed us houses worth seeing in the condition, price range & workload we wanted to handle! Months after we bought our current home and were renovating/moving, we now had the out grown house to sell. Again … we contacted Maryanne. Initially, we priced the house high as we were not a hurry for it to sell but, once we were ready, we put the pedal to the metal and got that house sold too. Our confidence in Maryanne we shared with our kids who were also in the process of looking for homes. She was very helpful to our two daughters & sons-in-law … just being herself and listening but also being honest about her assessment of needs, wants and realities. She started her relationship with us as a trusted realtor and has become a family friend!"
"Maryanne was very enjoyable to work with. She was pleasant and very thorough in her house presentations. She demonstrated impressive effort to coordinate all the details needed to complete the sale. I believe she went above and beyond to make this sale a pleasant experience. I would highly recommend Maryanne to family and friends in the future."
"Maryanne was the perfect realtor to help us sell our Lexington home and purchase a home in Littleton. She made my husband David and I feel at ease right away unlike other realtors we had spoken with when we decided to sell. As we had three kids at home at the time we were in the midst of chaos as we decided to organize and pack, Maryanne demonstrated her kind and compassionate character by giving us names of people who could help facilitate this move, from painters to professional organizer. She is a true resource of community information and last summer gave us info for the state regional office for spraying our lawns before our daughters wedding., we didn't even know such a service existed! We have kept in contact with Maryanne and have had several social gatherings together over the past 2 years. She has become a friend of ours and is a true gem to all that know her. I would recommend her to anyone who is looking for a realtor who really listens to your needs and your bottom line for pricing and makes it happen."
Wendy and David Works
"Maryanne helped my husband and I purchase our first home, and she was truly a dream to work with. As first-time buyers, we had little idea what the steps were and she walked us through the entire process. When looking for houses, she encouraged us to look at all the possibilities on the market and when we finally found the right house, she was excellent at keeping us calm and helping us negotiate the sale. Maryanne is an all around wonderful person, we highly recommend her as your agent!"
"Maryanne first helped me look for a house when I decided we needed a bigger place. She understood what I liked and wanted and only brought me to look at homes that fit the criteria. When my husband and I finally decided on the perfect house, she made it happen! She helped us prevail over some tricky situations through perseverance and know-how. She is very resourceful and put us in touch with bankers, lawyers, inspectors, tradespeople and cleaning staff that we needed both to buy the new home and sell the old one. Everybody referred by her,as well as Maryanne herself, is genuinely friendly, capable, enthusiastic and cooperative. It was a source of pleasure and relief (and occasionally fun!) to work with her both on the buying and selling ends because I knew I could trust her to shepherd us successfully through the process. We became friends during our time together and even though I don't expect to need another home, we have remained friends for many years now. I highly recommend Maryanne Randall for all your real estate needs."
"We were very impressed with Maryanne's expertise. We contacted Acton Real Estate on a holiday weekend and the representative for the home we were interested in was out of the country. We decided to take a ride out and look at the property. Maryanne called us back within 10 minutes of leaving our message and asked if we would like to view the property that afternoon. We were able to walk through when we arrived. She stepped in to help us rather than have us wait until the agent returned, making her an agent for both the seller and the buyer. She addressed our every concern and saw to it that the purchased flowed with ease. We highly recommend Maryanne to anyone venturing into the buying or selling process."
"Maryanne was my savior! After 25 years of marriage I was getting a divorce and needed a new place to call my own! She helped me find a rental in short order and guided me through all the lease details. After a year of condo living I decided it was time to move on to a single family home. After living in an older home for many years, I was determined to buy a newer home. Maryanne found new construction locally and helped me purchase a brand new home! She was by my side from foundation to completion! She was honest, patient and always willing to lend a hand!"
"Maryanne helped me purchase and negotiate a fantastic deal on my first home 3 years ago and recently helped my fiance and I sell that home (in 3 days!!!) and purchase our dream home together. She helped us get a great deal on the new one as well! She was with us and kept us up to speed on every part of the process, she has made great connections with lawyers and mortgage companies that truly makes the process as easy as possible. Maryanne honestly cares and works hard to make sure deadlines are met and questions are answered."
Danielle McCrady and Mark Rickley
"Maryanne was integral in both the sale of my house and the purchase of my current home. She is a professional in every way. She knows how to handle her clients when they are going through the emotional roller coaster that happens when you are selling and buying. When I finally found my dream home, she was the one with a level head and great negotiation skills to get the best price for me. I highly recommend her and will use her again when I need help selling or buying."
"We were extremely happy with our experience selling our home with Leslie. Her high degree of professionalism, thorough knowledge of the market, and the care she took with every detail of the process (her staging ideas were brilliant!) greatly enhanced our confidence and ultimately ensured a successful, timely sale. From start to finish Leslie offered excellent advice and guidance and was always available to answer questions and concerns."
"When we decided to sell our family home, Leslie was there every step of the way. Her market assessment was on point and she kept us well informed of relevant home sales activity so we could make an informed decision about pricing. She suggested small projects to do to increase our home's curb appeal, gave crucial suggestions for staging, and brought in a high-end photographer. Her process and insight resulted in finding us the perfect buyer at our asking price. We had less than a month to get our home ready to list, and with Leslie's organizational skills and experience we were able to do everything necessary, with no big surprises. A big plus is how well Leslie knows the market."
Mary & Randy
"We hired Leslie as our buyer's agent and couldn't have made a better choice! She immediately understood our needs and preferences, found the right house for us, and guided us expertly through every step of the process. She was attentive and responsive, a good negotiator on our behalf, and just a great person with whom to work. We would not hesitate to recommend her to anyone!"
"We are happy sellers who have benefited from Leslie Hogan's help in selling our home in Acton, MA. Her excellent real estate experience together with deep familiarity of the area made her an easy choice. We were very impressed with her knowledge of the market and in her confident, friendly and professional manner in handling the sale of our house. In particular, Leslie gave us sound advice in regards to staging our home which we respected and followed. She purchased a number of accent items to help improve the presentation and even did some free-form window dressing that was very well received. She was very responsive to questions, provided constructive suggestions during our crisis moments, was well-organized and guided us smoothly through the entire process."
"We bought our home in Acton, MA, from Leslie Hogan, and years later when the time came for us to sell, we remembered how impressed we were with Leslie and sought her out to work with us as sellers; we were not disappointed! Her professionalism and knowledge of the local market allowed us to feel confident and reassured throughout the entire process. We have already recommended Leslie to friends, and will continue to do so. Leslie's calm and reassuring demeanor, her high professionalism and loyalty to her clients is what we appreciated the most when she represented us in our home purchase. She was a wonderful guide and a staunch advocate of our interests -- two qualities that are most important in a buyer's agent working with first time home buyers like us. Her endless patience, extreme promptness and boundless knowledge made the daunting task of purchasing our first home an easy and smooth process."
"We worked with Leslie Hogan and were extremely pleased with and appreciative of all the help she gave us as first time home buyers. She was patient, generous with her time, and very responsive. We really felt like she had our backs throughout the whole process. As a result, we were comfortable navigating an entirely new process, never felt pressured, and we walked away with a great outcome. We wholeheartedly recommend Leslie!"
"We worked with Leslie Hogan in looking for and buying a house in Concord. As we were new to the area, she helped us to figure out what we wanted by introducing us to various neighborhoods and surrounding areas. She worked hard to understand what we were looking for and took time and attention to locate those houses that she thought would best fit our needs. She helped us navigate the purchase process and had great attention to detail in making sure that all of the tasks were checked off the list ahead of schedule. We felt that she gave us her best so that we could find the best home for our needs. We would most definitely recommend working with Leslie and Acton Real Estate!!"
"I am writing this letter to recommend Leslie Hogan as a real estate agent. It was a pleasure to work with Leslie when she represented me in the process of selling my house in Acton. Leslie is an exceptional real estate agent who possesses a great deal of knowledge and experience about the real estate market in Acton and surrounding towns, exhibits a high level of professionalism, and an amazing attention to details. Because of her exceptional work and expertise I was able to prepare and price my house strategically. I strongly believe that Leslie's work on her competitive market evaluation allowed me to sell my house at the best price and shortest time possible. It was my pleasure and privilege to work with her, and I would highly recommend her services."
"Leslie did a wonderful job in both matching us to the perfect new home and selling our old home in a very tough market. Since real estate transactions can often be stressful times, I particularly appreciated Leslie's calm, steady approach and confidence. Without hesitance I'd recommend Leslie to anyone seeking or selling a home."
"My husband and I heartily recommend Leslie Hogan as a real estate agent. Leslie is the consummate professional and she knows the local real estate market well. She provided excellent and much appreciated assistance in getting the house ready for sale and in determining the asking price. She worked diligently from the day we first met concerning the sale to the day of the closing. Leslie is also unflappable, dealt with some unanticipated problems with the house with aplomb, She is attentive to details and an excellent communicator. Either my husband John or I would be happy to be a reference for Leslie."
"I wanted to send you a quick note to let you know how much I enjoyed the entire selling experience with my home in Boxborough... I have moved almost 12 times in 27 years with General Electric. I have had some realtors that were effective and just did their jobs. I have had a select number that I would consider to be outstanding and few more that I would rate higher than that. You have been the exception to all of the above -- Best of Class on every measurement imaginable. From the first time you walked through my home, every single transaction was handled to perfection..."
"Leslie spent a full year patiently showing us many homes. She knew within weeks essentially what we wanted and adeptly filtered out homes we wouldn't be interested in. But we were very picky and it took a while. All the time she was professional and helpful and never seemed to mind our choosiness. She knows the area very well and helped us determine the neighborhoods we wanted, weighing the pros and cons she gave us. When we finally settled on a home she was proactive during the negotiations and closing, keeping it moving along without being pushy. She wrote a terrific offer letter (the sellers commented how wonderful it was and influenced their decision) - the home had several offers and sold (to us!) the same day as the first public showing it was so good). In short, I couldn't have asked for a better buyers’ agent."
"I can say without hesitation that Leslie Hogan is the reason my family and I are finally home owners and no longer renters. My wife and I had been looking at, and unsuccessfully bidding on homes for nearly five years using multiple realtors. After teaming up with Leslie we were fully closed and moved into an amazing home, in our target town, in only 5 months. When working with her, you got the clear sense that she truly understood what you were looking for in a home, and provided you with honest and worthwhile options and price points. She provided us with accurate recommendations and was 100% with us the entire process. I give Leslie Hogan my highest recommendation for any home buyer or seller. It was a pleasure working with Leslie, and her years of experience, professionalism, and care are an incredible asset to have on your side."
"Leslie Hogan was my realtor for the recent sale of my home in Acton. In every respect, Leslie was the consummate professional in her dealings with the showings and then the sale of my home. Her attention to every detail and her orchestration and timing of what to do and when was really helpful to me. I was leaving my home of 32 years and a garden I loved, so there were many emotional issues that she also helped me deal with. I would recommend Leslie to anyone who needs to buy or sell a home. If you listen to her, your home will be properly priced, staged and shown for a speedy sale. Leslie is efficient, professional, and caring. I can really say that the process would have been so much more traumatic without her caring help."
"We were so fortunate to find Leslie through a recommendation. She was fantastic! She is knowledgeable about the area and the process of buying, and was a tremendous resource for us. We are thrilled with the house we purchased, and it was her expertise that led us to a successful close."
"When we were told that we were moving to the Boston area from Texas, neither of us had ever even been here before except for a business meeting. We knew that we needed to find just the right realtor to help us with our transition. Our choice of Leslie Hogan far exceeded our expectations! When we started our journey, we learned of the area through properties and information she sent to us on a daily basis on her internet site. By the time we arrived to look for our new home, we felt we knew quite a bit about the areas we were looking in. We felt very comfortable throughout the entire home buying process. Leslie was there every step of the way to make sure that each phase of the shopping, buying, and closing process was explained completely. Besides being a wonderful realtor, she is a wonderful person as well….someone we are very proud to call our friend. Our journey has not stopped at closing and we would highly recommend her to anyone who wants an excellent realty experience!"
"I have known Frances for 19 years in the capacity of Real Estate ...she sold me my first property and recently sold it on for me. There have been many problems recently, but Frances was amazing in her handling of a very difficult situation involving a tenant, giving me unbiased advice on my options, and even finding a buyer for my condo. She is professional, kind, intuitive, very hard working and a friend. I highly recommend her."
"Frances is the consummate professional. We decided to sell our home in Acton after 24 years. Preparing our house for sale was a daunting prospect. She was the perfect person to help us ready our home for the market. Not only does she understand current trends in real estate, she has an extensive network of professionals available to assist you. Every step of the way, Frances was there to advise us or simply lend moral support. She recommended the perfect price point, which enabled us to sell our home quickly, to qualified buyers, after our first open house. She made a potentially difficult ordeal seem easy. We are truly grateful Frances, for all you’ve done for us! Thank you!"
Ken & Cecily Houston
"Frances was a pleasure to work with. I was looking for a house in a narrow segment of the market and she was excellent at listening to what I was looking for and helping me fine tune my requirements, and then finding me a good assortment of houses to look at. Once I found the right one, her advice, expertise and timely energy made the whole process go very smoothly. No nonsense in a very friendly way, unbiased assessments of pros and cons, and a seemingly unflappable attitude towards the whole thing."
"We used Frances Anderton to sell our family home in Boxborough. She is an experienced realtor who works tirelessly for her clients. Every question, whether by email, phone call, or text, was answered quickly. Her professionalism, thoroughness, local knowledge, and negotiation skills were very much appreciated during the selling process. We would highly recommend Frances to anyone looking to buy or sell a property."
"Selling the house in which the family had grown up was a huge undertaking, but Frances' professional knowledge combined with her calm and understanding approach made the task very manageable. She was always available to answer questions or give advice. She explained every step of the process, laid out a time line of what to do and when to do it, and her depth of knowledge of the housing market led to a very successful outcome. I would happily recommend Frances to anyone wanting to buy or sell a house in this area."
"I have had the pleasure of dealing with Frances twice now- once in the purchase of my home and more recently the sale of the same home. She does a great job in remaining calm in what otherwise could be a stressful process. Frances excels when it comes to the final details on the closing of a home and knowing what needs to get done when. It is a testament to her knowledge in the real estate business. I would not hesitate to use Frances' services again in the future."
"Frances was absolutely amazing to work with. We moved from California to Massachusetts and she made sure everything was flawless through the process to get the house of our dreams. She started by setting up a search that generated automatic updates for any houses added or changed on the listings that met our criteria for our review. When we had about a five day window to come out and look for a house and she spent the entire time showing us around and explaining the different areas and communities. It was even more impressive that she did this over the Mother's Day weekend. On the last day of our trip a new listing was added that looked perfect for us, she negotiated for us to see it even though the listing agent said it was not ready for showings. And that is the house we ended up buying. Even after the offer was accepted she worked tirelessly to help set up required inspections and deal with last minute mortgage company requests that we could not address because we were living so far away. We knew if something came up that Frances would be there to help with it. She was always there for us! We cannot say enough about what a pleasure it was to work with Frances through this process. She made a very stressful move enjoyable. I would recommend Frances not only to anyone looking to move to the area but also anyone who knows the are well and wants a realtor who looks out for the client first and foremost."
"Frances helped us buy our home while we were still living abroad, in Australia. We were very VERY far away- so far away that we weren't even in the same DAY as this woman, and yet her response time on emails was incredible. I have no doubt that she stayed up very late, many times, just to help us out... She was also great at sussing out exactly the kind of home that was right for our family, and was very upfront about any potential problems that we might face with different properties and communities. I can't recommend her highly enough!!"
"Without reservation, I would recommend Frances Anderton as your real estate agent, whether you are buying or selling. Francis more than met my expectations. In fact, she went above and beyond my expectations. She patiently helped me to navigate through the home buying process. She was next to me every step of the way with sage advice from her many years of experience. Her hard work helped to minimize the stress of home buying. Francis made everything run so smoothly. Rain or shine she was always flexible and willing to schedule multiple homes to view on a given day. She helped connect me with reputable contractors, painters, electricians to get my new condo ready to move into. Not only will she be my forever real estate agent, but I hope that I gained a friend as well. I VERY MUCH APPRECIATE ALL you have done to help me settle in my new condo. Many Thanks!"
"Elaine showed an excellent understanding of the local market - not only of the available inventory at the time of our listing, but of the demographics, mindset and tolerances of prospective buyers. As a career realtor, she is the authority in residential property sales in the Acton/Boxborough area. With respect to our own sale (in July 2015), Elaine demonstrated a clear assessment and appreciation of our property, helping us value our home at an initial price that generated tremendous interest and produced four offers within hours of our first (and only) open house. Elaine was a lovely partner in our sales effort and both easy and enjoyable to work with. It speaks volumes about her that, after helping us acquire our home in 1991, we turned to her again for her expertise 24 years later. And we learned that she's still got the magic!"
Andrew and Bonnie Cranin
"It was a pleasure partnering with Elaine to sell our house. Elaine has very valuable experience. She guided us with a perfect balance of what to do or not to do, what is important or not important, to make our house appealing to a broad range of potential buyers. Elaine has a very pleasant disposition which made getting everything ready seem so easy and her recommendations were spot-on. She was always available for questions, big or small. She knows the process, coupled with her warm and friendly approach, our house sold the first weekend we had an open house."