Why Work With Us?
Here's what our satisfied customers are saying about us:
"We met Sheena Santos at an open house for what turned out to be our home. We had been searching for months and months with many realtor disappointments along the way. Sheena became our buyers’ agent through our offer, negotiations and purchase process and we were very happy with her work. She was organized and professional and was very accessible when we had questions or concerns. Sheena is a wealth of information on Bedford and the surrounding towns since she has lived here her whole life. Since moving in our home, Sheena has continued to stay in touch with us and has put us in touch with trusted professionals that we have needed for repairs and upgrades. We would happily recommend her services to others looking to move to the area."
"When trying to decide who could help us in our search for the perfect home, Sheena Santos was the first person to come to mind. Her reputation, knowledge, and understanding of the Bedford area allowed her to meet our needs seamlessly. She worked vigorously for over a year and a half to make sure that we purchased what would be the perfect fit for our families' needs. Sheena kept constant communication in order to keep us up to date with the latest Bedford trends in the housing market, and remained flexible as we toured and discussed every possibility. It is because of Sheena's constant professionalism, perseverance, and dedication to her clients that we finally now live in our dream home! We couldn't thank her enough!"
Jess & Vin
"We are pleased to write on behalf of Sheena Santos. We have known Sheena both personally and professionally for the past several years and cannot tell you how much we appreciated the time and effort she spent with us during the sale of our home last year. Sheena really gave it the personal touch and was always available by phone or in person to answer our questions. She consistently kept us informed on every step during the selling process and the personal attention and direction she gave us helped keep us focused and positive. Sheena was a pleasure to work with and we would not hesitate from recommending her services to other potential clients."
Barry and Sally
“Sheena is always on top of the newest homes on the market, finding ones that met our needs but also brought visions to other homes that we may not have looked at on our own. Given the high demand in Bedford and the other surrounding towns we were interested in, having someone always on the lookout was key. Frequent communications with us made us feel like we were important and always on her mind. She was quick, responsive and efficient because she didn’t want us to miss an opportunity! When we finally found The One, Sheena went full force ahead. Being first time homebuyers, she was side by side with us through the negotiations, home inspections, securing the mortgage and the closing. If we were not informed on something, she was, or found someone who was, in her extensive network of resources.”
Amy and Dan
"My wife and I wish to express our sincere appreciation and thanks to Emily Medwar and Sheena Santos and the team of professionals for all their efforts in the recent sale of our home in Bedford. My wife and I decided that it was time to move out west after 20 plus years of living in our old and in need of repair home in Bedford. We anticipated extreme difficulty in selling this house. The exact opposite happened and we owe the quick sale of our home to the hard work and professionalism of Emily and Sheena. They brought in a team of cleaners and organizers and in record time we got the house cleaned up and ready for an open house. I couldn't believe the photos in the listing packet! I was going to buy it, again. In fact, it sold within hours of going on the market and for the asking price. I strongly recommend that your first call when selling or purchasing a home be to Emily Medwar and Sheena Santos. It will be the only call you have to make."
Bob & Donna R.
“Julie Winton was successful in moving my Mom slowly from the idea of downsizing, all the way through to the final transfer of keys. Throughout the months that we worked together, she was unfailingly patient and kind—not only with my mother, but with our entire family. She helped us all get through this difficult process with the exact right mix of humor and common sense, and I know that we are all grateful. Her professionalism, kindness and patience were extraordinary, and I want to be sure that she knows how great it has been to work with her."
"From the initial listing of our house right through to the final sale, Julie was extremely helpful and supportive. She made the process easy by suggesting the necessary improvements to help the sale go smoothly and we were able to make informed decisions with her guidance. One of the most significant benefits of working with Julie is her contacts. Whether it was refinishing wood floors, painting, cleaning or hauling away household items, she had a contact for every type of work that needed to be done. In every case, their prices were more than reasonable and we were extremely happy with the results. By working with Julie we feel we got the best possible price for our home. We would definitely work with her again and recommend her to others."
J.A. and K.A.
“We were extremely pleased with every aspect of our dealing with Barrett/Sothebys. From the knowledge and professionalism of our broker, Pam Woodard, to the high end marketing and the attention paid to every detail of the sale process. This was a seamless and successful transaction.”
The MacAlpines - Concord
"Pam was an extraordinary, invaluable resource from beginning to end of our house sale process. She advised us brilliantly on things large and small, and she always had time for us. We could rely on her to predict the next step with accuracy and follow through with what we needed to sell our house. I would recommend Pam to anyone who desires confident, knowledgeable leadership, savvy negotiating skills and loyal service. She is a master at managing all the many details of the process and I know the selling of our house could have been a lot more difficult than it was. Thanks to Pam, we sailed through... Working with Pam was like riding in a Rolls Royce: smooth ride, no bumps, glossy, elegant presence, all our needs considered and managed in advance. She is absolutely top-notch!"
HC - Concord
“Pam persevered to find the perfect property. Then, she made sure the deal closed...I would not have a house without her!”
“Pam KNOWS Concord. She was, and still is, a valuable local resource - we trust her judgment. She is extremely professional, thoughtful, and experienced. In such a tight market, I highly doubt we would have been able to close on a house without her. She got it done. We would recommend her to anyone looking to buy or sell a home.”
SM - Concord
“We are very appreciative of the clear, businesslike guidance you have given us, which allowed us to proceed with confidence” “Pam Woodard is exceptional – all parties in our sale and purchase felt the same way”
“Pam really shone in the negotiation process...Pam took control and made it work. She has a talent for staying calm and focused”
Pam was great! Easy to work with – very professional. We really enjoyed her and she made the process smooth”
“Pam Woodard was fabulous to work with. Very professional - knowledgeable with great style. I would use Pam again and would refer her to anyone looking for a Realtor”
“Pam Woodard was always available, highly knowledgeable, competent and effective”
"Julie Duncan is a top-notch real estate agent. She is highly effective at her job. She is sensitive, thoughtful, honest, straightforward - the kind of person you can trust to get results. She is a pleasure to work with."
Stephanie & Bill B. (Buyer & Seller)
"What impressed [us] the most is that for Julie every transaction is personal. She makes it a point of pride to do her very best for each and every sale. She is a rare find and we have had no reservations in recommending countless friends and associates to her."
Jennifer S. & Tom R. (Buyer & Seller – Twice!)
"Julie was efficient and thorough in telling me what work needed to be done to sell my home and helped me prioritize the projects. She is no-nonsense but flexible. She reads people very well, always sensing when I was stressed and helped me to work through whatever needed to get done."
Michele H. (Seller)
"Julie Duncan kept in touch with me from start to finish, working tirelessly and always responding to questions immediately. She helped me pick out new fixtures, carpeting, paint etc. when needed, and brought in a design specialist to stage the house – which looked absolutely terrific for the showings! "
Lisa L. (Seller)
"One of the most significant benefits of working with Julie Duncan is her contacts. Whether it was refinishing wood floors, painting, cleaning or hauling away household items, she had a contact for every type of work that needed to be done and met them at the house which saved us time and worry. In every case their prices were more than reasonable and we were extremely happy with the results."
John A and Kevin A (Sellers of Family Home)
"BarBara Aldorisio was a great help in keeping us focused on the realities of selling our house. She made no attempt to “buy a listing” by implying we would get more than market value and then informed us we would have to lower the price once the listing contract was signed. We followed her advice and the house sold during the first open house weekend for more than asked or expected, with few problems.
She was also a tremendous help in staging the house properly and the closing went very smoothly.
We appreciate all she was able to do for us."
Bob and Sibyl F.
"I was very happy to work with BarBara on a purchase I made in Bedford last year. It was a complicated deal on my end, but she was able to get the information I needed and was very patient when it took much longer than anticipated. In the end both the seller and I were happy to get the deal done, the way real estate transactions are supposed to be. I recommend this agency to anyone looking to buy or sell real estate in the Bedford/Lexington area."
"Samita Mandelia helped us find our home so quickly in this competitive Lexington market. She has great negotiating skills and is a great representative of her clients’ best interest. We strongly recommend Samita!"
"The overall experience while working with Samita to sell our home was absolutely incredible! We had our home listed with another agency last year, but weren’t successful in selling our house then. She staged our home beautifully, provided professional photos and appropriately priced our home, which resulted in multiple offers, and the sale of our home in less than a week at well above the list price. Moreover, Samita was always very responsive to our needs and quick to answer our phone calls and messages. We would highly recommend Samita Mandelia."
Nageswara Rao Sivapura
"Samita has done a terrific job by being persistent and reachable throughout the buying process. Samita actually put us in touch with the right people for the legal work and loan process. With this excellent team, we in fact closed on the purchase a few weeks earlier than the initially proposed dates. We had a home sale contingency involved, and signed up with Samita for a simultaneous sale of our townhome. Samita was excellent in presenting and marketing our property, in the end we had multiple bidding offers which landed us in sale of property over listed price. We highly recommend her!!"
S.K.R & H.M
"Samita is simply great. She is professional, knowledgeable, experienced, trustworthy, credible and exercised good judgment. She advised us through a rather complex purchase process and supported us in an excellent [way] throughout the process. Samita is always responsive, no matter when I called or texted her and is very attentive to her clients’ wishes and requests. Samita also put me in touch with a mortgage company and an excellent lawyer and the fact that she brings a professional team to the deal made this effort seamless. I highly recommend Samita!!!"
"Samita is by far the best Realtor we have ever met! She is extremely knowledgeable, provides excellent guidance, is responsive and very professional. She has great knowledge of the Lexington market and always provided valuable insights to the homes we saw, which was essential in finding the right Home. THANKS to her we have found the house we love and she continues to assist us when needed. We wouldn’t hesitate to use her again for any future needs and have already referred her to few of our friends."
Rohit and Mithlesh Bhargava
"We hired Samita Mandelia to sell our home and overall, we were very happy on how she handled the sale. Her manner was professional and she set up the right pricing for our home. We will recommend her strongly for any future real estate transactions. It was a pleasure working with her overall."
Nirmala and Paramesh Garimella
Barbra, we cannot thank you enough for all your help with our transition here! We love Stow!! It has been perfect for us, and we are so happy in this house!
Clients in Stow
Thank you, Barbra, for all of your efforts in preparing and marketing [my home] for sale. I work with a lot of Realtors in my business, and you are definitely one of the best!
Clients in Carlisle
She was a total professional and exceeded our expectations. We were high-maintenance clients with baggage and she was extremely focused. We would not be here if it was not for her – we will be forever thankful that our paths crossed. Thanks again for everything.
Clients in Concord
Barbra’s service, availability and knowledge were excellent. I would highly recommend her.
Clients in Carlisle
She was always available. She was patient, personable; a true professional. It was a truly pleasant experience from start to finish.
Clients in Sudbury
Personal, respectful service. Excellent in every way.
Clients in Weston
Personal, attentive, service. She was honest with us.
Clients in Carlisle
Clients in Littleton
Barbra has been a marvelous agent for us, with us. Helped us reap our “harvest” and in such an expert and gracious way. Thank you so much. We miss our former house very much, but know it is in great hands. We enjoyed and appreciated working with her. Very grateful for all she did.
Clients in Concord
Barbra did a great job sharing your knowledge of the market and taking the time to understand our goals as sellers.
Clients from Concord
"My wife and I employed the services of Gerry Wilcox from Barrett Sotheby's in the summer of 2017 to find a tenant for our investment condo. We have worked with many real estate brokers since 1982 on a number of residential and commercial transactions. Gerry stands out as one of the very best. Her experience, politeness, and professionalism put us at ease right away. She demonstrated great skill in evaluating tenants, providing us with all relevant documents, and advising us in every aspect of the process.
Gerry is the only real estate professional I have ever known whose assistance did not end after the transaction. Months later, we experienced a harsh cold spell which caused a heating emergency for our tenant. Gerry called me to check in, and offered the use of space heaters (which were sold out of stores by then), saving the day for me and my tenants, who had two small children. We were, and still are, greatly appreciative of her efforts.
We will definitely call upon Gerry's services again when the need arises. It is truly a pleasure working with her."
“Gerry was extremely helpful and caring during buying of our first house. Gerry helped us in arranging for propane gas in our house knowing that we are not accustomed to cooking on electric stove. Gerry was very responsive to our calls and was excellent in walking us through the home buying experience step by step without over whelming us. We wanted to thank you for your assistance in finding our new home.”
Pooja & Sumit
"I have been dealing with Gerry Wilcox for over 15 years both as an individual standpoint as well as a professionally in my capacity as an attorney working on behalf of various clients. Not only has Gerry been responsive to all of our questions and needs but she has done so with superior knowledge and enthusiasm. I have found her extremely fair, resourceful and generous in providing whatever assistance is needed to get the job done. I would heartily endorse and recommend Gerry for any real estate assignment."
"As a seller, I found Gerry Wilcox to be very knowledgeable about the market and its trends. She made use of photos, videos, staging and open houses in order to get my property sold in a timely manner. She often goes beyond the call of duty and is well qualified to handle the challenges todays real estate presents."
"We recently bought a home in the Summer Villages, in Westford with the help of Gerry Wilcox. At first I thought we could do this without an agent. Once the process began, I was so thankful that we had Gerry working for us. Courteous, available at any time, and extremely skilled in overcoming all those obstacles that present themselves when buying property. I cannot imagine our effort would have been so smooth and successful without Gerry. I will never buy or sell a property without her advise and guidance. Highly recommended! Thank You Gerry!!"
"Working with Dolores was a breeze. She walked us through the whole process of selling our house and then each step of the way she guided us as if it was her own home. We are so grateful for her expertise and unending dedication. We would highly recommend her. If you are looking for someone who loves her profession and enjoys people look no further! She is a shining star!"
Phyllis Shaw, Chelmsford, MA
"From the moment my family and I started working with Dolores, she was nothing but professional, responsive and invested in finding the perfect home for us. She was patient with us as we had quite a specific list of things we were looking for in a home, and she was always accommodating when we wanted to see houses on short notice. When problems arose in our home buying journey, Dolores was always there to take care of things and assure us that we would find a home that was right for us. Throughout the process, I never doubted that Dolores would go to bat for us in any situation. She genuinely wants the best for her clients. Buying and selling a home can be a long, difficult, and sometimes emotional endeavor. I trusted Dolores to help me with both and I can't imagine going through either without her. I would recommend her to anyone looking to buy or sell a home in the area."
Kate Mazzola, Carlisle MA
"Working with Dolores Granato is one of the easiest, most pleasant, and most professional experiences you can have. She asks the right questions and really listens to your answers so that the process is efficient and targeted to your needs. Dolores has a tireless work ethic, communicates frequently and ensures you are taken care of every step of the way. She can also find the humor in stressful situations and has never met a roadblock she can’t overcome. It’s clear she loves helping people’s dreams come true."
M. Masterson, Raleigh, NC
"My husband and I wanted to sell our house of 27 years. We knew our local real estate agency Barrett Sotheby's International could help us as they sold many homes in the area over the years.We walked in their office and met with Real Estate agent Dolores Granato.
Dolores is a professional you want to work with. She knows the market and she gave us all the data we needed to put our house up for sale. On our first open house Dolores sold it. She was very prepared arriving early to make sure that everything was perfect. She went above and beyond to help us. We couldn't believe how responsive she was to all our questions. Dolores knows the area being a resident herself and knows the clientele who were looking in our area. Dolores’s local expertise to guide us through the process of selling our home was the best experience we ever could have asked for."
D. Kurlowecz, Concord, MA
"Jackie Potdevin is a highly competent and knowledgeable real estate professional. I used her on both the buy and sell side and was extremely pleased with both transactions. I can attest to her integrity, effectiveness, honesty, respect, trustworthiness, and grace at every step.
In addition to keeping her eye on the details as well as the big picture, she kept an eye on me always in tune with my comfort level with the process without being intrusive. These are some of the ways she went above and beyond for me: She did the walk-through on my behalf, brought over many staging items, weeded my front path, watered my plants, and even planted flowers in the yard! She repeatedly brought and faxed paperwork and other materials to me in multiple locations for ultimate convenience on my part when it came time to review and sign documents.
Jackie will be on your team 100%! The process will be as stress-free as possible because Jackie operates behind the scenes but knows when to involve the client. She is extremely available and highly personable with all parties involved. With something as meaningful as buying or selling a house, what matters is someone who is going to make you feel good about the process and get you the results you’re looking for. Jackie is the one! "
Nina F., Physician
"Sue and I both want to thank you for always being responsive to our questions and requests. Your professional demeanor was helpful and reassuring."