Why Work With Us?
Here's what our satisfied customers are saying about us:
I was lucky enough to have Donna Bozza answer the phone when I called. I knew nothing of her, nor she of me, but she quickly grasped my situation and needs. The really nice thing is that we quickly became friends. She was outstanding in her marketing plan, which agreed exactly with my lawyer's suggestions. She also was very organized, kept me informed and always asked my permission before making a decision. I followed her suggestions for staging and needed repairs, and when the house went on the market it sold within 10 days at a very fair price and no contingencies, despite the sever limitations made necessary by the pandemic. She also went out of her way to help me. An example: One evening when I was not feeling well she stayed alone at the house to continue downsizing preparations that were not her responsibility. In short, Donna is a top notch real estate agent, and I recommend her unconditionally. There were no problems at all with the sale. It was actually a pleasant process, something I hadn't expected. My direct experience on dealing with Southebys was only with Donna Bozza, and she was superb. The backup from your organization was quite helpful in terms of advertising, both through publications, digitally, and through contacts.
Martha Stanton, Bedford, MA
21 June 2020, 14:51 PM
Donna turned out to be the best choice as an agent for selling our house. She knew the neighborhood, the surrounding area, who to call for inspections, and also any other updates we needed for the house. We went through a lot over the whole process of the selling of the house, and Donna walked us through one step at a time. She also visited my mother many times, and was available at all times of the day and on the weekend. We received the best offer after there was a spike in demand in the end for the house that she created with her sales strategy.
Dwight Hart Billerica, MA
17 October 2019, 10:36 AM
The process certainly took longer than we had anticipated in finding a buyer, but I think that was a factor of time of year and nothing to do with Donna. She was excellent at following up on potential leads and trying to drive up interest however possible. She was a calming influence during a stressful time and we appreciated her constant support and care. Donna was wonderful to work with. She was always courteous, professional and easy to work with. We would recommend her to anyone; you won't be disappointed.
Robert and Jackie Bentinck-Smith
06 September 2019, 08:31 AM
Donna Bozza's performance in the sale of my elderly client's home was as outstanding an example of what a conscientious real estate agent could and should do as I have witnessed in 45 years of practice. Though her home base and office sales area in Lexington is a significantly higher end one than my client's, and some distance away as well, there was not the slightest hint of any lack of commitment by her to the job. Furthermore, my client is 96 with limitations in what she was able to do, and the job and property required extensive attention to myriad details and functions. Donna was on top of every single one, with no complaint. A commendable job indeed!
Richard Larkin, Attorney, Bolton MA
07 June 2019, 11:10 AM
Donna is amazing. I met Donna, and I liked and trusted her. It was clear that Donna is a principled, well-informed, trustworthy, and dedicated professional. Donna went far above and beyond to make a difficult deal happen, and I am so very grateful to her. Donna is dedicated, and she has the experience to know how to avoid many pitfalls and to problem solve when there are unavoidable challenges. I am impressed. Our deal did not seem like it would happen, but she was creative, persistent, and made the deal happen. She also is thoughtful and kind. She has my highest recommendation. Donna is wonderful. Friends and family think our new home is stunning (and it is in an excellent school district!) We would not have our lovely new home were it not for Donna. I am so grateful. (Thank you, Donna!)
The Trotz Family, Harvard, MA
04 December 2018, 11:10 AM
Donna was extremely responsive, kept us apprised immediately of all developments, contacted us frequently to let us know how things were going, and pursued all leads diligently. Even though to the house took longer than expected to sell due to an odd turn in the market, we can't imagine what she could have done better to bring in buyers. Nearly all open houses were packed with people, and she briefed us on all the serious lookers.
Anne Duval, Rockport, MA
16 November 2018, 14:55 PM
Donna Bozza was a pleasure to have as our real estate agent. She offered excellent advice, answered every question, and always responded promptly. She made buying our first home a very positive experience. We will definitely be referring our family and friends to Donna!
Jenna Conway, Billerica
05 November 2018, 16:39 PM
Donna’s attention to detail and staying on top of our process was a great help to us in dealing with a long distance purchase. She continually impressed us with her ability to stay on top of everything and communicate clearly with us.
C & R Walsh
22 June 2018, 23:38 PM
Donna Bozza is extremely knowledgeable in every aspect of the purchasing of a bank owned property, and any property in general. Donna knew more about this process than the Banks, Attorneys and Title companies combined and she was there to protect me in every way possible. Without Donna's guidance this deal would of never materialized. She was the glue that kept it together. I can’t thank Donna enough for her expertise in bank owned property and knowledge of the real estate market. Her experience helped guide me thru a very complex transaction and was instrumental in getting the deal done. I was very impressed with your professionalism and responsiveness when things started to heat up. Donna did an outstanding job in going the extra mile when any issue arose. I would highly recommend you to anyone looking to sell or buy. This was the second transaction Donna made happen for us. We will be using Donna whenever we need a real estate agent.
11 April 2018, 12:23 PM