Why Work With Us?
Here's what our satisfied customers are saying about us:
Mary-Lou McDonough is the ultimate professional and she knew just what was needed to sell our house. She was able to get our house ready to sell in three weeks. She helped in every way possible to assure a quick sale. It was such a pleasure working with Mary-Lou. Her expertise and help in every aspect of selling our home far exceeded our expectations. We are so grateful to have worked with Mary-Lou and to have had her as our broker.
Susan and John Caldarella
11 December 2019, 17:26 PM
Mary Lou has been fantastic throughout the process. She made us feel like we were in very good hands, in every way. She spoke up when needed on behalf of us, and didn't hesitate. Absolutely would recommend her to everyone and anyone! She is a trustworthy as if she were my own sister. We feel very lucky to have found her.
Susan Tousley, Lexington MA
11 December 2019, 22:09 PM
We were impressed by Mary-Lou during our first introductory meeting and then by her evaluation of our home and enthusiastic approach to marketing the property. We clicked with her and felt she was careful, honest, and organized.
We were extremely grateful to have had Mary-Lou guide us through the selling process. Her business experience and network are extensive and we felt like we working with an expert from start to finish. We recommend her without hesitation.
Mary-Lou is a wonderful person – very smart and generous with her time and attention to the details. We felt she was focused 100% on us and willing to help in any and every way!
Rebecca Driscoll and Jon Bachman, Lexington
24 August 2020, 17:23 PM
My experience with listing a home is that it was a gift to the broker; they put data into Realtor/Zillow, had an open house for brokers and maybe one for buyers. After waiting a month or so, maybe a buyer bought or we dropped the price, the home sold and the broker got their commission.
Mary-Lou was not that kind of listing agent. She transformed our home from lovely to magnificent with her co-broker, Jacqueline Hawkinson, and her talented stager. She and Jackie put an enormous amount of time getting everything to be perfect. They were the best listing agents that I have ever met. Hands down. We would absolutely work with her again.
Gail R., Lexington, MA
05 August 2021, 14:52 PM
Mary-Lou McDonough and her team gave us an honest assessment of what we needed to do to our home to attract the maximum number of buyers. Mary-Lou McDonough also brought a professional, experienced "stager" in to make the house much more attractive to potential buyers. I have never heard of other real estate brokers doing anything like this and to the extent they helped with this. It was like receiving help from an interior decorator. All these things makes Mary-Lou McDonough stand out in my opinion.
Mary-Lou McDonough was so knowledgeable about the market in Lexington, always accessible and kept us continually updated on what was going on with the sale of our home which is why I would recommend her. I honestly felt like I was working with a close friend.
Jackie Hawkinson who works with Mary-Lou McDonough was very knowledgeable about our market and wonderful to work with. Also Bob Roach who helped staged our home was superb
Jacqueline Lipton, Lexington, MA
05 August 2021, 19:28 PM
Mary-Lou did a terrific job at assessing the strengths of the home and also did a very good job of presenting the current market, comps, proposed marketing and sales strategy, and did a significantly better job of convincing us to list with her than another broker in the area, so there was no question we knew she was the right choice.
The listing and marketing materials were excellent and very much helped in the selling of the home.
We had an excellent experience working with Mary-Lou, and she helped guide us through all the many steps needed to successfully access the market conditions, make recommendations on how to best stage and present the home, provide substantial information on sales strategy and pricing, and did a terrific listing presentation.
She also did above and beyond in the next steps, including helping us sell furniture, doing open houses, and working with selling brokers, and the home sold very quickly and at a fair price, so we were extremely pleased with great job she did throughout, right through the closing. As anyone who has sold a home and move knows, this can be extremely stressful, and she made the process as easy as possible - We'd highly recommend anyone selling in the Lexington area to work with her.
Frits Riep, sold home in Lexington.
12 August 2021, 18:21 PM
We have worked with Mary-Lou on multiple new construction projects in Lexington. She is knowledgable throughout the process of the market trends and specific locations, and clientele that would be considering the property. Mary-Lou is also very adaptable, respectful and patient to the uncertainties that present themselves along the way of construction projects. Mary-Lou has done a very nice job lining up the right staging and photography partners to help present the houses and works tirelessly until every detail is ready to list and sell the properties. When it's time to show the property to prospective buyer's, Mary-Lou's warm and welcoming demeanor helps build trust and respect on both sides - which is key towards any successful sales process. She does a very nice job advocating and negotiating for her clients while also helping move the process towards a sale. And lastly, Mary-Lou is a pleasure to work with - she has a warm, friendly and approachable disposition and does not get frustrated or caught up in the minutiae that inevitably happens in every real estate sale. She helps keep both sides steady and working towards the ultimate goal - a successful closing. I'd highly recommend Mary-Lou and we look forward to working with her again fro many years to come!
David Sohn, Managing Partner @ Northeast Venture Group
25 June 2022, 14:58 PM